Star Wars Portraits
At Star Wars Portraits, we are committed to providing you with high-quality, custom Star Wars-style portraits. To ensure the best service and delivery experience, we partner with Printful, a trusted third-party fulfillment company that handles the production and shipping of your orders. We are based in the United States, and we are dedicated to making your order experience as seamless as possible.
Once your custom portrait design is completed and approved by you, it will go into production. The estimated creation and processing time for your order is 4 to 7 business days. This includes the time it takes for our designers to finalize your portrait and for Printful to produce the product.
Please note that production times may vary due to order volume, holidays, or unforeseen circumstances. Once production is complete, your order will be shipped to your designated address.
We work with Printful, a reliable third-party fulfillment partner, to ship your custom portraits. Shipping times will depend on your location and the shipping method you choose during checkout.
Please note that these are estimated delivery times, and actual delivery may vary due to factors such as customs delays, postal service delays, or other unexpected issues.
Shipping fees vary depending on the region, country, and city to which the order is being delivered. Shipping costs will be calculated at checkout and displayed before you complete your purchase.
You will be able to review and confirm the shipping charges before finalizing your order.
Once your order is shipped, you will receive an email notification with a tracking number from Printful. You can use this tracking number to monitor the progress of your shipment and check the estimated delivery date.
Please note that it may take a few hours for tracking information to appear after your order has been shipped.
For international shipments, please be aware that you may be subject to customs fees, import taxes, or duties, which are imposed by your country. These additional charges are the responsibility of the customer and are not included in the price of the product or shipping fees. We recommend checking with your local customs office for more details on any potential fees before placing your order.
In case of a delivery delay, lost package, or damage during transit, please contact us as soon as possible. While Printful handles the shipping process, we are here to assist you and work with them to resolve any issues that arise.
If your product arrives damaged, please provide clear photos of the damage, and we will help you arrange for a replacement.
Since we use Printful for production and shipping, all orders are subject to Printful’s policies. For more detailed information about their shipping, delivery, and returns policies, please refer to their official website at Printful’s Shipping Information.
We reserve the right to modify or update this Delivery Policy at any time. If there are significant changes, we will notify you via email or post a notice on our website.
If you have any questions regarding the delivery process, shipping times, or any issues related to your order, please feel free to contact us. Our customer support team is ready to assist you. You can reach us through our Contact Page.